
Amber Baig
Medical Biller
Skills

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Werkervaring
Lead account manager
CareCloud • Fulltime
Jan 2021 - Jan 2026 • 5 yrs
Results-driven Medical Billing Specialist with 5+ years of progressive experience, promoted to Lead Account Manager due to consistent high performance and leadership skills. Managed end-to-end revenue cycle operations while ensuring maximum reimbursement and client satisfaction. Key Responsibilities: Handled complete RCM (Revenue Cycle Management) including patient eligibility, charge entry, claim submission, payment posting, and AR follow-ups Managed denials and appeals, improving claim acceptance rates and reducing revenue leakage Led a team of billers, ensuring productivity, accuracy, and compliance with payer guidelines Maintained strong communication with US-based clients, providing regular performance reports and updates Specialized in multiple practices including Pathology, Dentistry, and Anesthesia billing Key Achievements: 🏆 Awarded Employee of the Month multiple times for outstanding performance and consistency 🏆 Recognized with Team of the Month for leading high-performing billing operations 🌟 Frequently featured in Spotlight Recognition for exceeding KPIs and delivering exceptional results 📈 Improved collection rates and reduced AR backlog through effective denial management strategies 🚀 Successfully handled high-volume accounts while maintaining accuracy and meeting tight deadlines.