a
amka_11

amka

@amka_11

I will be your dedicated customer support agent

Indonesië
Engels, Indonesisch
Sommige informatie wordt in het Engels weergegeven.
Over mij
"Hi there! I am a dedicated Customer Support Specialist with hands-on experience managing the full customer lifecycle. Having previously run my own premium digital product business, I understand exactly how crucial excellent support is to a company's success. I specialize in everything from customer onboarding and product education to complex troubleshooting and resolving complaints. I am passionate about turning frustrated users into loyal customers through empathetic, clear, and prompt communication. Let me help your business thrive by providing top-notch, reliable support to your clients!"... Lees meer

Skills

a
amka_11
amka
offline • 

Bekijk mijn diensten

Klantenservice
I will be your dedicated customer support and live chat agent
VanafUS$ 5 / projectMeer informatie

Werkervaring

Independent_Reserve

Customer Support Specialist

Independent Reserve • Fulltime

Oct 2022 - Present • 3 yrs 7 mos

"Managed the end-to-end customer journey for a premium digital apps business. Provided prompt and accurate responses to daily customer inquiries via chat. Troubleshot and resolved technical issues efficiently to ensure high customer satisfaction and high retention rates."