
Ben E
Head of Project Management Operations
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Werkervaring
Head of Project Management Operations
Everbright Talent Development • Fulltime
Jun 2022 - Present • 3 yrs 11 mos
Manages creative teams developing learning and development programs for companies in a variety of industries. Creates custom learning experiences and training content to meet the organizational needs of clients. Programs include onboarding, training, immersion experiences, and eLearning. Supervises and facilitates the work of motion graphic designers, visual designers, learning experience designers, and content strategists. Staff Development & Leadership: Leads, mentors, and evaluates department of 7 project managers, fostering culture of collaboration and continuous improvement. Talent Retention: Achieved 100% staff retention by providing dedicated coaching, positive mentoring, and building clear pathways for professional growth, preparing 3 team members for promotion. Operations & Resource Management: Designed and implemented strategic plans for equitable resource and work allocation across the division, ensuring high-quality, on-time program delivery. Budget Management: Manages a $3.5 million learning program portfolio, holding full accountability for project health, timelines, and resourcing.