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Fiverr Pro
Nederlands
$
USD
Fana Z.
@fzaservice
Professional
Singapore
Engels, Maleis
Over mij
Adaptable, resilient, and creative Communications and Media Management graduate from Temasek Polytechnic. Thrives in fast-paced environments and eager to apply and refine skills in both creative and operational roles. Experienced in customer service, administration, and digital media production, transcripting, editing, proofreading and committed to continuous growth and learning new tools and techniques.
Skills
Fana Z.
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Proeflezen
I will proofread your documents and writing
Werkervaring
Customer Service Agent
DNATA • Fulltime
Mar 2025 - Present • 1 yr 2 mos
- Assist passengers with mishandled or damaged baggage & aircraft lost-and-found property cases - Handle high volumes of phone and face-to-face enquiries in a fast-paced environment - Prepare detailed reports for mishandled, damaged baggage & lost property incidents with strict accuracy - Maintain and update case records consistently using internal systems and Microsoft Excel - Perform data entry and documentation while meeting operational timelines - Deliver professional customer support while resolving issues efficiently
