
Mehul C
Senior Consultant
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Senior Consltant
Medallia Inc • Fulltime
Sep 2022 - Aug 2023 • 11 mos
Quote to cash processes including bookings, invoicing, and revenue recognition. Continuously improve processes in SFDC and integrations into downstream finances Managing Medallia PS organization SPIFFs and referral tracking process on sales Creating SFDC reporting and Dashboard. Communicating with diverse stakeholder group across Finance, Sales, Pricing, Legal, Systems/IT.
Etech Technology Solutions
Fulltime • 6 yrs 2 mos
Senior Analyst
Jan 2019 - Oct 2022 • 3 yrs 9 mos
Running day to deal desk. (Quote to Cash) Communicating with the sales team on requirement Managing PSA systems.
Insights & Analytics Manager
Sep 2016 - Feb 2019 • 2 yrs 5 mos
Running POC for all Etech Client and providing Insights and recommendation to improve business Spearheaded and managed team to achieve the set performance goals as established by Account Manager Carry out a detail analysis of Reports & Conducting Monthly Performance Review with the clients Responsible to monitor, analyze and report on performance, identify trends and make recommendations to improve the performance of the department Extensively conducted quality check developed and reviewed the performance reports Recognised the key areas for improvements and take necessary actions to improve theperformance level and meet the objective Conduct group training sessions on analytical skills Effectively reviewed call center statistics to measure operations performance and the need for improvement Understands the working of the Medallia system and able to do high quality setup work Able to support a senior member of the team when working on a high complexity Medallia programs Consistently meets project/task deadlines and milestones and seeks manageable expectations. Work with the team in resolving technical / system related inquiries and trouble shoot setup errors Ability to independently work on low to medium complexity programs (Implementation and Services).