
Nasser Ilyas
Skills

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Portfolio
Werkervaring
Self Employed
Freelance • 12 yrs 6 mos
Business Development Manager (MDS IT Support Services, London)
Feb 2022 - Present • 4 yrs 3 mos
Strategic growth leader responsible for securing high-value client contracts and strengthening international partnerships. Achievement: Identified and secured several new client contracts within the first year, resulting in a 35% increase in annual revenue.
Director (SEM Builders & Real Estate)
Mar 2020 - Present • 6 yrs 2 mos
Executive oversight of end-to-end residential construction operations, compliance, and budget management. Achievement: Successfully oversaw the end-to-end construction and delivery of 5 residential projects, maintaining a 100% compliance rate with local building regulations.
Team Lead - Contact Centre (Now Software Ltd. Islamabad)
Mar 2018 - Apr 2020 • 2 yrs 1 mo
Directed call center operations, including performance monitoring, recruitment, and staff coaching. Achievement: Supervised a team of 15 agents, improving Average Handle Time (AHT) by 50% through targeted performance monitoring.