
Adrien S
Customer Success Manager, Enablement and Automation
Skills

Bekijk mijn diensten


Werkervaring
Tech Cloud
Fulltime • 4 yrs 8 mos
Customer Success Manager
May 2024 - Present • 2 yrs 3 mos
Builds the analytical backbone for the Enterprise team, creating SQL data products and dashboards adopted by 30 account managers. Drives marketing-driven sales growth and conducts causal and incrementality analysis using SQL and Python. Acts as the organization's AI and automation reference, onboarding the team to LLM coding tools and managing C-level negotiations and QBRs.
Account Manager
Dec 2021 - May 2024 • 2 yrs 5 mos
Managed a portfolio of over 1,000 partners, including 200 priority accounts. Increased promotional engagement by 30% and Uber One coverage by 22% through campaign strategy. Developed the team's first scalable tooling, including SQL dashboards and automated marketing plans, and managed third-party SaaS integrations like Deliverect with internal Product teams.