
AmirShahzad
Business Analyst
Skills

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Werkervaring
Business Analyst
Insurance • Fulltime
Sep 2024 - Sep 2026 • 2 yrs
Tawuniya Insurance | Riyadh, Saudi Arabia Senior Business Analyst & Quality Liaison | September 2024 – Present Act as the core bridge between high impact business units (Claims, Underwriting, Policy Administration, Customer Service) and technological delivery squads to manage requirements and quality standards for general insurance systems. ● Requirement Engineering & Traceability: Gather, analyze, and document complex functional requirements for digital platforms. Define strict acceptance criteria to guarantee transparent traceability from requirements directly into delivery and testing phases. ● Integration & API Analysis: Lead structural sessions mapping REST/SOAP APIs, microservices, and real-time data feeds across mobile apps and enterprise websites. ● Agile Backlog Governance: Support the Product Owner in defining, maintaining, and grooming the product backlog while leading sprint planning and priority management sessions. ● Quality Collaboration: Partner actively with Quality Control (QC) engineers and solution architects to cross validate developed software functionalities against baseline business requirement documentation. ● User-Centric Design: Map end-to-end customer journeys for core insurance operations (policy purchase, claims, renewals) and collaborate with UI/UX designers to translate pain points into software improvements. ● Mentorship: Guide and mentor junior business analysts while embedding best practices for data management and structural functional documentation.