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abarhane_saad

SAAD.A

@abarhane_saad

Customer Support and advisor specialist

Marokko
Engels, Arabisch
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi, I’m Saad! A dedicated Customer Support Specialist with over a year of corporate experience managing high-volume chat and email queues under strict KPIs. Beyond troubleshooting and keeping customer satisfaction high, I bring strong analytical skills with hands-on knowledge in Microsoft Excel, SQL, and Power BI to help businesses clean data and optimize their operations. Whether you need an efficient chat support expert or help managing your business data, I’m here to deliver top-tier results. Let’s work together... Lees meer

Skills

a
abarhane_saad
SAAD.A
offline • 
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I will be your professional chat support and email customer service agent
VanafUS$ 5 / projectMeer informatie

Werkervaring

Teleperformance

Customer Advisor

Teleperformance • Fulltime

May 2025 - May 2026 • 1 yr

Assisted English-speaking customers through chat and email while maintaining high customer satisfaction. Resolved customer issues efficiently following company policies and quality standards. Handled multiple cases simultaneously in a fast-paced environment while meeting performance KPIs.