Abuzar Akseer

General Manager

ARFA's PALACE LTD • ZZP

Feb 2025 - Present • 1 yr 6 mos

I have been working in the eCommerce industry since 2020 as an eBay and Amazon Account Manager. I started my career as an on-site Virtual Assistant at ZR Online Solutions, where I handled and managed multiple client accounts and provided complete services related to Amazon and eBay marketplaces. My responsibilities included product research, listing creation and optimization, account management, order processing, customer support, inventory management, and overall store growth strategies. Through this experience, I gained strong practical knowledge of marketplace algorithms, account health management, and sales optimization. Now, I run my own UK-based company, ARFA's Palace Ltd, where I work with a team of colleagues and trained students to manage and scale eCommerce stores. I oversee operations, client projects, and strategic growth while ensuring high-quality service for Amazon and eBay sellers.

E-Commerce Account Manager | Amazon & eBay Operations

ZR Online Solutions • Fulltime

Jan 2020 - Jan 2025 • 5 yrs

Managed full-cycle Amazon and eBay seller accounts for ZR Online Solutions, overseeing all aspects of marketplace operations from account setup to daily management. Served as the primary point of contact for multi-channel e-commerce activities, ensuring seamless execution across both platforms. Key Responsibilities & Achievements: • Complete Account Management – Handled end-to-end operations for Amazon Seller Central and eBay Seller Hub, including account health monitoring, policy compliance, and performance optimization • Listing Optimization – Created and managed high-converting product listings with SEO-optimized titles, bullet points, descriptions, and enhanced brand content (A+ Content on Amazon) • Inventory & Order Fulfillment – Oversaw inventory planning, FBA/FBM logistics coordination, order processing, and shipment tracking to maintain 95%+ fulfillment metrics • PPC & Advertising Management – Managed Amazon PPC campaigns and eBay Promoted Listings to drive traffic and maximize ROI • Customer Service Excellence – Handled buyer inquiries, feedback management, returns, and case resolution to maintain high seller ratings • Multi-Model Execution – Successfully operated dropshipping, retail arbitrage, and wholesale business models simultaneously across both marketplaces • Analytics & Reporting – Monitored sales performance, analyzed market trends, and provided regular performance reports to stakeholders • Process Automation – Implemented tools and workflows to streamline listing creation, repricing strategies, and order management Results: Maintained excellent account health scores, increased sales velocity through strategic optimization, and ensured consistent profitability across all operational models.