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CRM Professional Guru
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CRM Specialist & Automation Expert
THE BRAND SAMPLES • ZZP
Nov 2023 - Present • 2 yrs 10 mos
I help businesses organize their customer management processes, improve lead follow-up, and automate repetitive tasks using modern CRM platforms. My work includes CRM setup, pipeline management, workflow automation, lead capture, appointment systems, integrations, and customized business processes. I work with platforms such as GoHighLevel, HubSpot, Zoho CRM, Monday CRM, Bitrix24, and other business automation tools. I focus on creating simple, reliable systems that help clients save time, manage leads efficiently, improve customer communication, and increase business productivity. Key Responsibilities: • CRM setup and customization • Sales pipeline and contact management • Workflow and task automation • Lead capture and follow-up systems • Appointment and booking automation • CRM integrations and data organization • Email, SMS, and communication automation • Troubleshooting and CRM optimization • Client-focused system configuration