
Mehran Afzal
Level 1
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US$ 8
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uurPortfolio
Werkervaring
Customer Support Agent
BURGA • Fulltime
Sep 2025 - Present • 1 yr 1 mo
Working as a Customer Support Agent at BURGA, assisting customers with order inquiries, delivery updates, returns, refunds, exchanges, and product-related questions. I provide professional and timely support through email and other communication channels while maintaining a positive customer experience. My responsibilities include resolving customer complaints, tracking orders, handling payment and shipping concerns, coordinating solutions for damaged or missing orders, and ensuring customer satisfaction. I am experienced in managing multiple customer requests efficiently while maintaining clear, friendly, and professional communication.
Customer support
Upwork • Parttime
Aug 2025 - Present • 1 yr 2 mos
Working
customer support
Fiverr • Freelance
Dec 2024 - Present • 1 yr 10 mos
Provided customer support services for eCommerce and online businesses through Fiverr, handling customer inquiries, order issues, and live chat support professionally. Experienced with Zendesk, Gorgias, and chat support, ensuring fast responses and high customer satisfaction.
122 Reviews
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peterwarnock

Verenigd Koninkrijk

mpcblasting

Verenigde Staten
Thank you for working through the flyer with us. Will be putting it to use.

Reactie van de freelancer
juangetitdone

Verenigde Staten
Reactie van de freelancer

heapstopieces

Verenigde Staten
He did a great job building the flyers from scratch. He was flexible and worked with me to get the flyers exactly how I wanted them.

Reactie van de freelancer
quiahgroup

Verenigde Staten
Appreciate your quick turnaround. You are a lifesaver! Will be working with you again!

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