
Adnan Murad
Medical Biller
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Medical Biller and Virtual Assistant
Eunique Mind and Mental Wellness • Fulltime
Jan 2025 - Nov 2025 • 10 mos
Provided comprehensive Revenue Cycle Management (RCM) and Virtual Assistant support for a healthcare practice, ensuring smooth administrative and financial operations. RCM Responsibilities: Conducted Verification of Benefits (VOB) to confirm eligibility, coverage details, copays, deductibles, and authorization requirements. Performed accurate charge entry and ensured timely claim submission. Managed denial analysis, correction, and resubmission to reduce revenue loss. Posted insurance and patient payments with proper reconciliation. Handled Accounts Receivable (AR) follow-ups to reduce aging balances and improve cash flow. Generated detailed financial and performance reports, including AR aging and denial trend analysis. Virtual Assistant Responsibilities: Managed inbound and outbound calls with patients, insurance companies, and referral sources. Processed and tracked prior authorizations to prevent treatment delays and denials. Handled email management, ensuring timely responses and organized communication. Coordinated scheduling, appointment confirmations, and calendar management. Managed referral intake, verification, and follow-up to maintain continuity of care. Through strong attention to detail, consistent follow-ups, and structured workflows, I helped improve revenue collection, reduce denials, and enhance overall operational efficiency.