Aeron Martin

Healthcare Data & Reporting Analyst (Verification of Benefits Specialist)

Jun 2013 - Present • 13 yrs

Abbott Philippines – Heart Failure Division (Acelis Connected Health) | 2019 – Present Healthcare Data & Reporting Analyst (Verification of Benefits Specialist) • Core VOB Operations & Policy Analysis: Manage end-to-end Verification of Benefits (VOB) and RCM workflows—handling prior authorizations, referrals, order shipments, and claims—while analyzing complex insurance policies to ensure accurate patient coverage and minimize billing errors. • Departmental Data Cleaning & Reporting: Act as the department's primary data resource, utilizing Power Query and advanced MS Excel to clean, organize, and process extensive operational and patient datasets for weekly reports. • Process Improvement: Analyzed internal workflow and handle-time data to identify operational bottlenecks; developed a data-driven solution that slashed verification average handle time (AHT) from 5 minutes to 1 minute. • Operational Dashboarding: Designed and maintained functional Excel dashboards that transform raw departmental insurance, tracking, and claims data into clear visual trends, providing leadership with actionable insights on operational patterns.

AP/AR Specialist

Dec 2016 - Dec 2018 • 2 yrs

Abbott Philippines – Toxicology Division | 2017 – 2019 AP/AR Data Specialist • Invoice & Billing Processing: Managed the end-to-end processing, verification, and matching of high-volume vendor invoices, purchase orders, and customer billing statements to ensure timely and accurate payments. • Account Reconciliation & Ledger Maintenance: Monitored and reconciled accounts payable and receivable ledgers, identifying and resolving financial discrepancies to maintain precise financial records.

Insurance Verification Specialist

Dec 2014 - Dec 2016 • 2 yrs

Abbott Philippines – Arriva Medical Division | 2015 – 2017 Insurance Verification Specialist • Eligibility & Benefits Verification: Conducted comprehensive verifications of patient insurance eligibility, coverage details, and policy benefits directly with insurance providers to secure accurate healthcare funding. • Authorization & Documentation Management: Managed the submission and tracking of prior authorization requests and medical referrals, ensuring all documentation complied with payer guidelines to prevent claim denials.