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Data Cloud Analyst
Skills
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Werkervaring
Cloud Engineer
Tata Consultancy Services • Fulltime
Sep 2024 - Apr 2025 • 7 mos
Monitored and reported on cloud spend across AWS, preparing usage summaries and monthly variance analysis. Enhanced AWS security and compliance posture from 75% to 95%, ensuring policy-driven efficiency in resource allocation. Produced historical spend and usage trend reports to support forecasting and budget planning while partnering with global operations for cost control.
Cloud Engineer
Tech Mahindra • Fulltime
Jan 2021 - Sep 2024 • 3 yrs 8 mos
Optimized AWS infrastructure costs achieving $200-250K in savings through strategic instance management. Supported 30+ AWS accounts, orchestrated WSO2 middleware migrations, and automated patching for 1,000+ EC2 instances, reducing manual effort by 95%. Developed tagging strategies for cost allocation and built Power BI dashboards integrating AWS Cost Explorer data for spend transparency.
Customer Service Management
Amazon • Fulltime
Jul 2017 - Jan 2021 • 3 yrs 6 mos
Provided customer insights through investigative research and analysis to resolve billing, tax, and order issues while maintaining high CSAT scores. Served as a Subject Matter Expert (SME) for four new hire teams and ensured policy compliance through internal process contributions and stakeholder management.