Haseeb Khan

Director IT

Forti Core Systems (SMC-Pvt) Ltd • ZZP

Sep 2023 - Present • 2 yrs 8 mos

As Director of IT, I oversee the complete IT operations and technology strategy for the organization while delivering IT services to clients in the United States. My role involves managing infrastructure, cloud environments, cybersecurity, networking, and end-user support to ensure reliable and secure business operations. I lead the implementation and management of Microsoft 365, including Exchange Online, SharePoint, Teams, and Intune, while also handling cloud migrations, tenant-to-tenant migrations, and infrastructure modernization projects. I design and enforce security policies, manage identity and access controls, and ensure compliance with industry best practices. In addition to strategic planning, I supervise IT support teams (Level 1, Level 2, and Level 3), ensuring efficient ticket resolution, system stability, and high customer satisfaction. I also manage network architecture, firewall configurations, endpoint management, and system monitoring. My responsibilities include delivering managed IT services to U.S.-based clients, overseeing complex migrations, improving operational efficiency, and implementing scalable IT solutions that support business growth while maintaining strong security and performance standards.

Assistant Manager IT

Hellmann Worldwide Logistics • Fulltime

Jun 2014 - Sep 2023 • 9 yrs 3 mos

I have been working with Hellmann for the past 10 years, where I have been responsible for managing and supporting the company’s IT infrastructure and cloud environment. During this time, I have handled Microsoft 365 administration, Azure services, SharePoint management, and overall system operations to ensure stable and secure business operations. My role includes managing user environments, implementing security and compliance policies, handling migrations, and supporting enterprise systems used across the organization. I have also worked on infrastructure improvements, automation, and troubleshooting complex technical issues to maintain high availability and performance. Over the years, I have successfully delivered multiple projects such as Microsoft 365 implementations, SharePoint deployments, system migrations, and cloud integrations. I have consistently ensured minimal downtime, improved operational efficiency, and strengthened the organization’s IT governance. My long-term experience with Hellmann has given me deep expertise in enterprise IT environments, problem-solving, and managing systems that support critical business operations.