Ahmad

AI Agent Development & Business Automation Specialist

Fiverr • Freelance

Jul 2026 - Present • 1 mo

Built and optimized business automation systems that combined no-code workflow platforms with AI voice agents, CRM processes, API integrations and appointment-booking logic. Projects served SaaS, consulting, property services, agencies and appointment-based businesses. Developed no-code and low-code integrations with Make.com, n8n, Zapier, APIs and webhooks, connecting forms, spreadsheets, CRMs, calendars, email tools, messaging platforms and cloud applications. Built conversational AI and Voice AI systems with Vapi, Retell AI and Twilio, supporting natural call flows, inbound customer service, outbound follow-up, appointment setting and qualified call transfer. Connected voice and automation workflows to GoHighLevel, HubSpot, Google Sheets, Airtable, Google Calendar, Calendly and other CRM or scheduling tools so lead records, call outcomes, bookings and follow-up tasks stayed synchronized. Built social media and business workflows for automated content distribution, notifications, marketing operations, lead capture and customer communication without unnecessary manual data entry. Each workflow was structured around clear business rules, maintainable naming, reusable modules, secure credential handling, testing and troubleshooting rather than generic templates. The work supported smoother customer journeys from first inquiry to qualified lead, booked appointment, CRM update and automated follow-up while reducing repetitive operational steps. Service keywords naturally covered AI voice agent development, Vapi AI, Retell AI, n8n AI agent, Make.com automation, Zapier automation, AI calling agent, CRM automation, appointment booking and lead qualification. The overall approach combined conversational AI with workflow engineering so voice interactions could trigger useful business actions instead of operating as isolated demos. Experience areas included inbound call automation, outbound sales automation, follow-up calling

AI Automation & Voice Agent Engineer

Freelancing Career • Freelance

Feb 2026 - Present • 6 mos

Worked independently as an AI automation and voice agent specialist, designing practical systems that connected customer conversations, sales operations, marketing tasks and back-office workflows. Projects served professional services, real estate, healthcare administration, e-commerce and local service businesses. Core delivery used Make.com automation, n8n automation and Zapier automation for multi-step workflows, filters, routers, webhooks, HTTP requests, JSON mapping, REST API integration, error handling and data synchronization. Designed Vapi AI and Retell AI voice agents for AI receptionist, AI appointment setter, inbound voice agent and outbound calling use cases, including lead capture, qualification, booking, transfers and follow-up. Linked AI agents and business workflows with CRM integration, calendar integration and database tools, enabling automatic contact creation, pipeline updates, lead routing, booking events and activity logging. Expanded automation into social media posting, content automation, marketing automation, lead generation and customer follow-up, using scheduled workflows and event-driven triggers to keep campaigns consistent. Prioritized reliable automation architecture, modular workflow design, prompt refinement, integration testing, debugging and practical documentation for long-term maintainability. Typical outcomes included faster lead response, fewer missed calls, cleaner CRM data, consistent appointment booking, automated follow-up and reduced administrative workload. Technical coverage included Vapi voice agent, Retell AI voice agent, AI receptionist, AI appointment setter, n8n workflow, Make.com integration, Zapier integration, Twilio, OpenAI, webhooks, API integration and conversational AI. The emphasis remained on useful automation: every AI conversation, trigger and integration was mapped to a measurable business process and a clear next action.

No-Code Automation & Conversational AI Specialist

Fiverr • Freelance

Feb 2026 - Present • 6 mos

Delivered freelance automation and conversational AI solutions focused on reducing repetitive work, improving response speed and creating reliable handoffs between calls, CRMs, calendars and business applications. Projects served real estate, insurance operations, restaurants, salons, professional services and online businesses. Implemented Make.com, n8n and Zapier workflows with webhooks, REST APIs, HTTP modules, filters, conditional routing, data transformation, CRM automation and automated notifications. Created AI voice agent, AI receptionist and AI calling agent solutions with Vapi AI and Retell AI for inbound calls, outbound calls, lead qualification, FAQ handling, call routing, appointment booking and customer support. Integrated GoHighLevel CRM, HubSpot, Airtable, Google Sheets, calendars and scheduling systems to automate lead management, CRM updates, appointment reminders, call summaries, SMS and email follow-up. Also delivered social media automation and marketing automation for content scheduling, automated publishing, lead generation, lead follow-up and cross-platform workflows across Instagram, Facebook, LinkedIn and YouTube. Focused on production-ready workflow logic, clear documentation, testing, exception handling and maintainable integrations so systems could be understood, monitored and extended. Solutions were designed to improve response time, lead handling, booking consistency, customer support and operational visibility while minimizing repetitive manual work. Relevant capabilities included AI automation, workflow automation, business automation, AI agents, AI voice assistant, voice agent, AI call agent, AI cold calling, appointment setter, appointment booking agent, CRM integration, marketing automation and sales automation. This cross-functional approach made the voice layer, automation layer and business systems work together as one coherent operational workflow.