Ahmed Samo

machine learning engineer

Pakistan International Airlines • Parttime

May 2025 - Nov 2025 • 6 mos

Worked as a Data Analyst within the Operations & Planning division of Pakistan International Airlines, Pakistan's national flag carrier. Responsible for collecting, cleaning, and analyzing operational and passenger data to support data-driven decision-making across flight operations, route performance, and customer experience departments. Key Responsibilities Analyzed flight on-time performance data and identified delay patterns across domestic and international routes Built interactive dashboards using Python (Matplotlib, Seaborn, Plotly) to visualize KPIs for operations management Cleaned and preprocessed large datasets from ticketing, cargo, and passenger satisfaction systems Developed predictive models to forecast passenger load factors and route demand Prepared weekly and monthly data reports for senior management and cross-functional teams Collaborated with IT and operations teams to streamline data pipelines and ensure data integrity Conducted exploratory data analysis (EDA) on cargo utilization, gate efficiency, and fuel consumption metrics Achievements Reduced manual reporting time by 40% through automated Python scripts replacing Excel-based workflows Identified underperforming routes through trend analysis, contributing to a route optimization review Built a passenger satisfaction analysis model achieving 85%+ classification accuracy Delivered a fleet utilization dashboard adopted by the operations team for monthly planning reviews Client / Industry Expertise Gained Deep understanding of aviation operations data: flight schedules, load factors, OTP (On-Time Performance), cargo logistics Experience working with large, real-world institutional datasets requiring rigorous cleaning and validation Exposure to enterprise reporting workflows and stakeholder communication in a high-compliance environment Familiarity with aviation KPIs used by national carriers across Asia, Europe, and North America routes