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Fiverr Pro
Nederlands
$
USD
Ahsan
@ahsan_wahla
IT Support Specialist
Pakistan
Engels, Urdu, Punjabi
Over mij
IT Support Specialist with 4+ years of experience in Microsoft 365, Active Directory, Windows Server, and networking. Supported 1,000+ users across insurance, healthcare (HIPAA-compliant), and corporate clients — handling account management, onboarding, VPN, and network troubleshooting. CCNA and Huawei HCIA certified, with hands-on remote support experience using TeamViewer and AnyDesk. Reliable, detail-oriented, and focused on solving problems quickly and clearly — whether it's a one-time fix or ongoing IT support for your business.
Skills
Ahsan
offline •
Bekijk mijn diensten
Technische ondersteuning
I will setup and manage your microsoft 365 environment
Technische ondersteuning
I will troubleshoot your VPN, network, and connectivity issues remotely
Werkervaring
Edge
Fulltime • 3 yrs 2 mos
IT Support Specialist
Jun 2024 - Nov 2025 • 1 yr 5 mos
Provided Tier 1/2 technical support for a workforce of 1,000+ associates on a HIPAA-compliant remote platform. Led the transition of IT inventory management to Asset Tiger, implementing structured tracking to improve audit-readiness. Configured system settings and security permissions for HIPAA and SOC 2 compliance.
Information Technology Associate
Sep 2022 - Jun 2024 • 1 yr 9 mos
Delivered IT hardware support including setup, deployment, and maintenance of desktops and laptops for a remote workforce. Maintained IT asset records and assisted with troubleshooting technical issues. Supported onboarding by configuring new employee devices and accounts according to security protocols.
