Door categorieën bladeren
Nederlands
$
USD
Koppel je AI aan Fiverr
Ailen Nicdao
@ailennicdao
IT Service Delivery
Filippijnen
Engels
Over mij
I’m a former IT Service Delivery Manager who turns how your MSP actually works into clear, usable documentation. I started as a technical support engineer, led an IT service desk, and then managed service delivery, so I know what techs really need on a ticket at 4 p.m. on a Friday.
I write SOPs, runbooks, onboarding and offboarding checklists, and process docs that your team will follow. Clear steps, defined roles, sensible escalation, no fluff. Confidential, organized, and delivered on time.
Skills
Ailen Nicdao
offline •
Bekijk mijn diensten
Technische teksten
I will write msp sops and runbooks
