Aisha A.

Freelance Transcriptionist

May 2025 - Present • 1 yr 4 mos

Currently working on a book project involving conversational data presented in lecture form, converting audio-based spoken content into accurate written transcripts. My work includes carefully listening to recordings, capturing the spoken content in written form, organizing the conversation, separating speakers where required, adding appropriate punctuation, correcting obvious errors, and improving readability while preserving the original meaning and flow. I then transform the raw transcript into a clear, structured, and professionally formatted document suitable for further editing, review, and publishing. I pay close attention to language, context, terminology, consistency, and formatting requirements throughout the project. I can provide transcription services for English, Urdu, and Arabic audio, and I am also able to work with interviews, discussions, lectures, conversations, and other spoken content according to the client's requirements. My background in Arabic & Islamic Studies, Arabic Grammar, academic research, and Bioinformatics enables me to work carefully with educational, academic, research-based, and specialized content. I am comfortable handling project material professionally and maintaining accuracy, consistency, and confidentiality.

Freelance Digital & Academic Support Specialist

May 2023 - Present • 3 yrs 4 mos

Providing freelance digital and academic support across a range of project-based assignments since 2023. My work includes graphic design, certificate design, document design, research support, academic documentation, content preparation, and document formatting. I create professional visual and digital materials using Canva and Adobe Photoshop, including certificates, book-related materials, educational content, and other customized designs according to project requirements. I also handle research-based tasks, organize information, prepare and format academic documents, and ensure that final materials are clear, accurate, and professionally presented. As a freelance professional, I manage projects independently, communicate requirements, handle revisions, and deliver completed work according to deadlines. My academic background in Bioinformatics and Arabic & Islamic Studies, combined with my experience in research, graphic design, documentation, and digital tools, enables me to support a diverse range of academic and creative projects.

SEO & Customer Support Specialist

May 2022 - Jul 2023 • 1 yr 2 mos

Worked remotely with Digital Motion Company, based in South Africa, providing off-page SEO support and managing customer inquiries through Facebook lead channels. My responsibilities included handling and responding to a high volume of customer queries, understanding their requirements, providing relevant information, and maintaining professional communication throughout the interaction. I regularly managed approximately 200–300 customer leads and inquiries per day, requiring efficient communication, quick response times, attention to detail, and the ability to handle multiple conversations simultaneously. Alongside customer communication, I worked on off-page SEO activities to support online visibility and digital marketing efforts. This experience strengthened my skills in online communication, customer handling, lead management, SEO, and remote work.