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Fiverr Pro
Nederlands
$
USD
Muhammad
@akifkhan298
Customer Support Expert: Live Chat, Email, Phone and Ticket Handling
Pakistan
Urdu, Engels, Pasjtoe
Over mij
Hi! I’m Muhammad — your dedicated Customer Support & Dispatch Specialist with 7+ years of experience helping businesses deliver exceptional service and streamline operations.
• Fast Live Chat, Email & Phone Support across all time zones
• Expert in Zendesk & Freshdesk ticketing, CRM management & shift reporting
• Skilled in Dispatching & Scheduling for Security Teams, PSWs & Taxi‑Ops
• Fluent English, flexible hours, 98%+ client satisfaction
Let’s boost your customer satisfaction, reduce wait times, and keep your team running smoothly — message me now for reliable 24/7 support!
Skills
Muhammad
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Algemene assistentie
I will be your virtual assistant for admin and operations support
Klantenservice
I will provide customer support via email live chat and phone services
Portfolio
Werkervaring
Founder & Head of Operations at RENT A SKILL
Self Employed • ZZP
Mar 2024 - Present • 2 yrs 6 mos
Built and managed remote operations teams supporting US and Canadian businesses. Led customer support, dispatch, scheduling, recruitment, CRM management, quality assurance, reporting, and client communication. Managed teams of up to 40+ people across security, staffing, transportation, SaaS, e-commerce, and service-based operations.
Self
Parttime • 2 yrs 6 mos
Customer & Technical Support Specialist at TenTenTel
Jun 2023 - Feb 2025 • 1 yr 8 mos
Provided customer and technical support for TenTenTel, an internet service provider. Assisted customers through phone, email, live chat, and support tickets, resolved billing and connectivity concerns, documented cases, escalated technical issues, and maintained clear communication until resolution.
Dispatcher & Recruitment Coordinator at Power Staffing
Aug 2022 - Jun 2023 • 10 mos
Supported Power Staffing, a Canadian healthcare staffing company, with dispatch, employee scheduling, urgent shift coverage, recruitment, and client communication. Screened candidates, scheduled interviews, coordinated staff attendance, handled call-offs and replacements, maintained records, and helped ensure client shifts remained properly covered.
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sileska
Albanië
Great experience! Muhammad was fast, professional, and easy to work with. Highly recommended!
US$ 50-US$ 100
Prijs
3 dagen
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