
Jonathan O
Bilingual Customer Support Specialist
Skills

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Werkervaring
Back Office Specialist
Travel BTA • Freelance
Oct 2023 - Present • 2 yrs 10 mos
• Provided bilingual customer support through phone, chat, and email • Assisted clients with scheduling, follow-ups, and issue resolution • Maintained professional communication with international customers • Managed CRM updates and administrative tasks
Business Development Executive
Transera Logistics Inc • Freelance
Aug 2019 - Sep 2023 • 4 yrs 1 mo
- Specialized in B2B communication and lead generation - Identified new business opportunities and supported revenue growth - Coordinated with internal teams to ensure client satisfaction - Prepared sales reports, forecasts, and performance tracking
7 Reviews
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paragonhrg

Verenigde Staten
Jonathan is exceptional! He has fantastic attention to detail, rapid response times, and went above and beyond to help streamline our customer outreach and scheduling. Super professional, easy to work with, and very reliable. I’m looking forward to working with him long-term—highly recommended!

lory_smith12

Panama
mark_kessens

Verenigde Staten
mark_kessens

Verenigde Staten
mark_kessens

Verenigde Staten
