a
alex_orellana27

Jonathan O

@alex_orellana27
5,0(7)

Bilingual Customer Support Specialist

El Salvador
Engels, Spaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I help businesses deliver excellent customer service through chat, email, and phone support. With 8+ years of experience working with international companies, I've assisted customers, resolved issues, managed CRM systems and provided professional support in fast-paced environments. My experience includes: • Chat, Email & Phone Support • Customer Issue Resolution • CRM Management (Salesforce, HubSpot, Zendesk, Zoho) • Virtual Assistance • Data Entry & Administrative Support • Order Processing • Appointment Scheduling Feel free to message me before placing an order.... Lees meer

Skills

a
alex_orellana27
Jonathan O
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Klantenservice
I will be your professional customer support representative
5,0(7)

Werkervaring

Back Office Specialist

Travel BTA • Freelance

Oct 2023 - Present2 yrs 10 mos

• Provided bilingual customer support through phone, chat, and email • Assisted clients with scheduling, follow-ups, and issue resolution • Maintained professional communication with international customers • Managed CRM updates and administrative tasks

Business Development Executive

Transera Logistics Inc • Freelance

Aug 2019 - Sep 20234 yrs 1 mo

- Specialized in B2B communication and lead generation - Identified new business opportunities and supported revenue growth - Coordinated with internal teams to ensure client satisfaction - Prepared sales reports, forecasts, and performance tracking

7 Reviews
5,0

(7)
(0)
(0)
(0)
(0)
Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    5
  • Kwaliteit van de levering
    5
  • Waarde van de levering
    5
1-5 van 7 reviews
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    P
    image-docs

    paragonhrg

    US

    Verenigde Staten

    Lopende samenwerking
    5

    Jonathan is exceptional! He has fantastic attention to detail, rapid response times, and went above and beyond to help streamline our customer outreach and scheduling. Super professional, easy to work with, and very reliable. I’m looking forward to working with him long-term—highly recommended!

    US$ 50-US$ 100

    Prijs

    7 dagen

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Geen
    L
    image-docs

    lory_smith12

    PA

    Panama

    Lopende samenwerking
    5

    Rápido y eficaz

    US$ 100-US$ 200

    Prijs

    2 weken geleden

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Geen
    M

    mark_kessens

    US

    Verenigde Staten

    Lopende samenwerking
    5

    He does a great job.

    US$ 50

    Prijs

    8 dagen

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Geen
    M

    mark_kessens

    US

    Verenigde Staten

    Lopende samenwerking
    5

    He's great to work with.

    US$ 50

    Prijs

    9 dagen

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Geen
    M

    mark_kessens

    US

    Verenigde Staten

    Lopende samenwerking
    5

    He does a great job.

    US$ 50

    Prijs

    8 dagen

    Looptijd

    gig

    Klantenservice

    Nuttig?
    Ja
    Geen