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alexandruboboc1

Alexandru Boboc

@alexandruboboc1

Multilingual Customer Experience Specialist

Italië
Italiaans, Roemeens, Engels, Spaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a proactive and empathetic professional with experience in content moderation, fitness coaching, and sales. I excel in multicultural environments and am dedicated to continuous growth, leveraging my background in competitive sports to bring discipline and precision to every task I undertake.... Lees meer

Skills

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alexandruboboc1
Alexandru Boboc
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I will translation and localization IT ro en

Werkervaring

Teleperformance

Content Moderator

Teleperformance • Fulltime

Jan 2026 - Present7 mos

Review and moderate user-generated content and seller accounts for TikTok Shop, ensuring compliance with platform policies, marketplace standards, and internal quality requirements while maintaining consistency and accuracy. Manage high-volume moderation tasks involving sensitive content and account reviews, making objective decisions under pressure and consistently meeting productivity and performance targets. Collaborate in a multilingual international environment, adapting quickly to policy updates and contributing to a safe and reliable experience for platform users and sellers.

MediaMarkt

CUSTOMER SUPPORT AND SALES ASSISTANT FOT IT PRODUCTS in Unieuro Italy

MediaMarkt • Fulltime

Apr 2024 - Feb 202510 mos

Provided customer support through face-to-face interactions, phone calls, and email communication, assisting customers with troubleshooting and resolving issues related to consumer electronics, including computers, televisions, gaming consoles, and IT products Delivered clear technical guidance and product support, ensuring high levels of customer satisfaction while handling inquiries, complaints, and after-sales assistance in a professional and customer-focused manner Managed product-related cases, identified customer needs, and provided effective solutions, contributing to positive customer experiences and efficient issue resolution.

Mutti

Graphic Designer - Printing System

Mutti • Fulltime

Feb 2023 - Mar 20241 yr 1 mo

Designed graphics and packaging layouts for industrial printing systems, preparing production-ready files with close attention to technical specifications, print quality, and visual accuracy while supporting daily digital printing operations and workflow organization.