Azeem Ahmad

Go High Level Manager & Lead Generation Specialist at Enterprise Sage

Consulting • Freelance

Apr 2026 - Present • 3 mos

At Enterprise Sage, I serve as a Go High Level (GHL) Manager and Lead Generation Specialist, responsible for building and managing end-to-end CRM ecosystems for clients across various industries. My role involves designing automated sales pipelines, configuring sub-accounts, and creating high-converting funnels that streamline the entire client acquisition process. I oversee multi-channel lead generation strategies utilizing email marketing, SMS automation, and voice workflows to ensure consistent lead flow and optimal conversion rates. I also manage campaign tracking, analytics, and performance optimization to deliver measurable results for clients. My expertise spans GHL snapshot creation, calendar and booking system setup, reputation management, and white-label CRM deployment — enabling businesses to scale their operations efficiently and professionally.

Senior Customer Service Agent

SureShot Books Publishing • Fulltime

Jul 2024 - Present • 2 yrs

At SureshotBooks, I worked as a Customer Support & Operations Assistant, where I handled day-to-day customer interactions, resolved order and product inquiries, and provided smooth communication between customers and the internal team. My responsibilities included managing emails, live chat support, order tracking, issue resolution, and ensuring every customer received fast, friendly, and helpful service. I also assisted in backend tasks such as updating records, coordinating with team members, and maintaining workflow accuracy. During my time there, I strengthened my communication skills, built strong problem-solving habits, and delivered consistent, high-quality support that improved customer satisfaction and retained clients. This hands-on experience now helps me offer professional customer service, virtual assistance, and eCommerce support to clients on Fiverr with confidence and reliability.

Customer Support Agent

inemmo • Parttime

Mar 2025 - Nov 2025 • 8 mos

Provided professional customer support on behalf of Infinitely Virtual’s clients across multiple industries. Handled customer inquiries via phone, email, and live chat while maintaining high service quality and brand standards. Key Responsibilities & Skills: Managed inbound and outbound customer communications professionally Resolved customer issues efficiently to ensure satisfaction and retention Maintained accurate records and documented customer interactions Followed client-specific scripts, tools, and service guidelines Delivered consistent, high-quality support in a remote work environment Demonstrated strong communication, problem-solving, and time-management skills Highlights: Reliable remote agent with experience supporting diverse clients Focused on customer satisfaction, professionalism, and fast response times