Door categorieën bladeren
Ontdekken
Fiverr Pro
Nederlands
$
USD
Alyse T
@alyse_tomes
Virtual Assistant Administrative and Small business support
Verenigde Staten
Engels
Over mij
Hi! I’m a reliable, organized Virtual Assistant who helps busy business owners and professionals get things off their plate.
Whether it’s emails, scheduling, research, data entry, customer communication, organizing files, or those little tasks that keep piling up, I’m here to handle them so you don’t have to.
You may see it as one small task. I see it as one less thing you have to worry about — and I treat it like it matters.
I’m dependable, detail-oriented, quick to learn, and committed to making your day easier, not adding more to it.
Give me something to handle, and I’ll take it from there.
Skills
Alyse T
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Algemene assistentie
I will be your reliable virtual assistant
Data typen
I will be your reliable data entry support
Portfolio
Werkervaring
Business Operations, Online Sales & Customer Support
Jun 2024 - Present • 2 yrs 4 mos
-Support daily business operations for a family-owned company, independently handling administration, customer service, sales, marketing, and business support. -Manage online sales, customer inquiries, orders, product information, follow-up communications, and customer relationships. -Manage social media and the company's online presence, including organizing and publishing business content. -Coordinate marketing through social media, online channels, fishing expos, trade shows, and direct customer outreach. -Communicate directly with customers, retailers, and prospective business partners while representing the company at trade shows and expos. -Develop and maintain relationships with retail stores that purchase products for resale. -Process customer orders and coordinate fulfillment, shipping, and follow-up. -Respond to questions regarding products, pricing, availability, orders, and special requests. -Assist with product development, presentation, pricing, promotions, and business growth. -Maintain business records, customer information, product information, and online business activities. -Research products, markets, opportunities, and business resources to support company growth.
Customer Benefits Specialist
Life
Jan 2023 - Jun 2024 • 1 yr 5 mos
-Provided 100% remote customer support by telephone, email, and text while maintaining professional and responsive communication. -Made approximately 100–150 customer calls per evening while meeting required performance standards. -Scheduled and coordinated customer appointments by telephone and Zoom. -Verified customer and financial information for accuracy and completeness. -Explained benefit processes and answered customer questions regarding products and services. -Maintained organized daily call sheets, customer records, and follow-up information. -Built and maintained long-term customer relationships through consistent communication and follow-up. -Investigated and resolved customer questions and complaints professionally. -Managed social media accounts and posted company employment opportunities. -Assisted with recruiting, applicant communication, and training incoming agents. -Processed EAPP and operated HPRO 3.0 while completing remote administrative responsibilities.
Office Manager
Parker Manufacturing
Jan 2019 - Mar 2023 • 4 yrs 2 mos
-Managed daily office administration, customer service, billing, documentation, scheduling, and business operations. -Processed daily invoices, payments, billing, and payroll-related administrative tasks using QuickBooks. -Responded to customer questions involving billing, accounts payable, accounts receivable, and payroll. -Maintained accurate financial records and documentation for business operations and insurance audits. -Prepared business documents, delivery tickets, labels, reports, and operational paperwork. -Coordinated meetings, customer communications, schedules, and administrative activities. -Assisted with billing, invoicing, shipping, and customer-service issues. -Maintained organized files and records and ensured documents were properly archived. -Prepared documentation for PPP loan applications and loan forgiveness. -Posted job openings and communicated with applicants.
