
Amal B
DevOps Engineer
Skills

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Werkervaring
Project Engineer
National Informatics Center
Oct 2024 - Present • 1 yr 7 mos
Installed, configured, and maintained system hardware/software, improving overall workstation performance by 30%. • Automated routine system configurations and software using PowerShell/Bash scripts, reducing manual setup time by approximately 25%. • Utilized version control (Git) for tracking configuration changes and documentation, improving team collaboration and change management. • Assisted with network administration, troubleshooting, and infrastructure upgrades for improved reliability. • Implemented data storage and backup procedures, enhancing recovery time and reducing data loss risks. • Resolved IT support tickets with a 95% SLA compliance rate, minimizing downtime for staff. • Provided training to new employees on IT systems, tools, and best practices.