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amartya4019

Amartya Roy

@amartya4019

Excel and Data Analysis Specialist

India
Engels, Hindi, Bengaals
Sommige informatie wordt in het Engels weergegeven.
Over mij
MBA in Business Analytics with 6+ years of experience in Business Consulting, Business Analysis, and Pre-Sales. I help businesses with Excel, SQL, Python, data cleaning, dashboards, reporting, automation, and business analysis. Whether you need to organize messy data, build reports, write SQL queries, automate tasks with Python, or document business requirements, I deliver accurate, reliable, and business-focused solutions with clear communication and timely delivery.... Lees meer

Skills

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amartya4019
Amartya Roy
offline • 
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Bekijk mijn diensten

Gegevensformatting
I will clean, format, merge, split and analyze excel data
VanafUS$ 15 / projectMeer informatie

Werkervaring

Accenture

SW/App/Cloud Tech Support Analyst

Accenture • Fulltime

Aug 2021 - May 2023 • 1 yr 9 mos

Supported enterprise clients by analyzing operational data, creating performance reports, and improving business processes. Worked with cross-functional teams to deliver data-driven insights and support operational excellence. Key Responsibilities: Analyzed operational datasets to identify trends, bottlenecks, and improvement opportunities. Developed KPI and SLA reports using Excel to support business decision-making. Created dashboards and business reports for stakeholders. Documented business processes, workflows, and standard operating procedures. Performed data validation and quality checks to ensure reporting accuracy. Recommended workflow enhancements based on data analysis and operational insights. Presented findings and performance metrics to stakeholders.

NTT_DATA

Helpdesk Associate

NTT DATA • Fulltime

Dec 2019 - Aug 2021 • 1 yr 8 mos

Supported enterprise IT operations by managing service requests, maintaining operational data, and preparing reports to improve service efficiency and decision-making. Key Responsibilities: Maintained and updated large Excel datasets for incident, request, and asset tracking. Cleaned, validated, and organized operational data to ensure reporting accuracy. Created Excel reports using PivotTables, charts, filters, conditional formatting, and lookup functions to monitor team performance and service metrics. Tracked KPIs, SLA compliance, ticket volumes, and resolution trends through structured reports. Performed data analysis to identify recurring issues and support process improvements. Automated repetitive reporting tasks using Excel functions and templates. Prepared daily, weekly, and monthly MIS reports for team leads and management. Ensured data consistency through quality checks, reconciliation, and documentation. Collaborated with cross-functional teams to provide accurate operational insights and support business reporting. Skills: Microsoft Excel, Data Cleaning, Reporting, Dashboarding, Data Validation, PivotTables, Lookup Functions, KPI Reporting, MIS Reporting, Data Analysis.