
Amelia Davis
Microsoft 365, CRM, Automation, WordPress, GoHighLevel Expert
Skills

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Werkervaring
Microsoft 365 Solutions Consultant
Rendr Web Solutions • Freelance
Jan 2026 - Present • 7 mos
Served as a Microsoft 365 Solutions Consultant, helping organizations modernize their digital workplace through Microsoft cloud technologies and business automation. Worked closely with clients to analyze business requirements, recommend scalable Microsoft 365 solutions, and deliver secure implementations that improved collaboration, productivity, and operational efficiency. Designed and customized SharePoint Online communication sites, team sites, document libraries, and intranet portals with structured permissions, metadata, document versioning, and governance policies. Built Power Automate workflows to automate approval processes, document management, employee onboarding, notifications, leave requests, and recurring business operations, reducing manual tasks and increasing process efficiency. Configured Microsoft Azure resources including Virtual Machines, Azure Active Directory (Microsoft Entra ID), storage accounts, virtual networks, backup services, identity management, and access control while ensuring compliance with Microsoft security best practices. Assisted with Microsoft 365 tenant administration, licensing, migration planning, user management, and cloud optimization. Implemented Microsoft Viva Connections, Viva Engage, Viva Learning, and Viva Insights to enhance employee communication, collaboration, knowledge sharing, and learning experiences within Microsoft Teams. Supported organizations with digital workplace adoption and end-user training. Developed WordPress business websites, landing pages, and WooCommerce solutions using Elementor Pro while optimizing responsiveness, speed, SEO, accessibility, and user experience. Also configured CRM systems, client portals, workflow automation, and business management platforms including GoHighLevel, SuiteDash, Sharetribe, and Leadpages to help clients centralize operations, improve customer engagement, and automate repetitive processes.
Microsoft 365 & Business Automation Consultant
CloudFrame • Freelance
May 2025 - Present • 1 yr 3 mos
Worked as a Microsoft 365 and Business Automation Consultant, delivering enterprise solutions that improved collaboration, streamlined business processes, and enhanced productivity for organizations across multiple industries. Designed and implemented Microsoft SharePoint Online intranet portals, department sites, document management systems, and collaboration workspaces tailored to business requirements. Configured Microsoft Power Automate workflows to automate approvals, document routing, employee onboarding, notifications, and repetitive administrative processes, significantly reducing manual effort and improving operational efficiency. Managed Microsoft Azure resources including Virtual Machines, Azure Active Directory (Microsoft Entra ID), storage accounts, networking, security policies, backup solutions, and cloud infrastructure optimization. Assisted organizations with cloud migration planning, identity management, and secure access configuration following Microsoft best practices. Implemented Microsoft Viva solutions including Viva Connections, Viva Engage, Viva Learning, and Viva Insights to improve employee communication, engagement, learning, and knowledge sharing within Microsoft Teams and Microsoft 365 environments. Developed responsive WordPress websites using Elementor Pro, customized business websites, landing pages, and WooCommerce stores while optimizing website speed, SEO, mobile responsiveness, and overall user experience. Designed and configured CRM systems, business automation workflows, client portals, and digital business solutions using platforms such as GoHighLevel, SuiteDash, Sharetribe, and Leadpages. Collaborated directly with clients to gather requirements, recommend scalable solutions, troubleshoot technical issues, perform system testing, provide documentation, and deliver ongoing technical support to ensure successful project implementation and long-term business growth.