Amila

TechOps Engineer

CodeGen International • Fulltime

Dec 2023 - Present • 2 yrs 5 mos

Managed Linux-based environments across local, pre-production, and production, ensuring 99.9% uptime and application stability. Set up and maintained Kubernetes clusters running Nginx and Dockerized workloads, achieving scalability and reliability for containerized systems. Oversaw release cycles — performing deployments, monitoring post-release health, and ensuring platform stability under strict operational SLAs. Installed, configured, and managed application servers (Tomcat,Jboss), backend services (Redis, Elasticsearch) and databases (MySQL, Oracle DB) ensuring consistent performance across environments. Automated operational workflows using Bash scripting, Jenkins, and Rundeck significantly improving efficiency and reducing manual overhead by over 40%. Implemented monitoring and observability solutions with Prometheus and Grafana, enabling proactive alerting, issue diagnosis, and system performance optimization. Performed database setup and migration tasks, including installations, dump imports, and performance tuning, ensuring accurate replication of production environments. Managed incidents, releases, and service requests via JIRA Service Desk, collaborating with cross-functional teams to maintain smooth operations and timely resolution. Contributed to continuous improvement initiatives, enhancing automation, reliability, and release efficiency for global TravelBox deployments.