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amvil_agustin

Amvil Agustin

@amvil_agustin

Excel VBA Developer Business Process Automation Dashboard Expert

Filippijnen
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I'm Amvil Agustin, a Business Process & Automation Specialist with 9+ years of experience in Excel VBA, automation, dashboards, reporting, and customer service. I help businesses automate repetitive tasks, improve efficiency, and build user-friendly Excel solutions. My experience includes developing business tools, reporting systems, and knowledge management platforms. I'm committed to delivering accurate, reliable, and high-quality solutions with clear communication, attention to detail, and on-time project delivery.... Lees meer

Skills

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amvil_agustin
Amvil Agustin
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Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Rapporten
I will automate microsoft excel using vba macros and formulas
VanafUS$ 15 / projectMeer informatie
Full stack webapplicaties
I will create an interactive cost estimator and invoicing dashboard
VanafUS$ 120 / projectMeer informatie

Werkervaring

Blue_Cross Blue Shield Association

Automation | Web Development / Application | Data / Report Analyst.

Blue Cross Blue Shield Association • Fulltime

Nov 2022 - Jun 2025 • 2 yrs 7 mos

• Designed, developed, and implemented Project, a centralized knowledge management platform used by approximately 180 associates. • Served as Project Owner, Solution Designer, and Lead Developer from planning through implementation and continuous enhancement. • Built a real-time centralized database with role-based user accounts and audit trail (footprint) tracking. • Improved Average Handling Time (AHT) and resolution efficiency by centralizing SOPs, workflows, policies, job aids, and operational updates. • Led and supervised three analysts responsible for gathering and validating business process documentation. • Mentored one associate and collaborated with Operations, SMEs, Trainers, and Quality teams. • Developed Excel VBA automation tools, dashboards, trackers, and reporting solutions. • Performed operational data analysis and drove continuous process improvement.