Andrian Simpson

Reservation

Tour • Fulltime

Dec 2021 - Present • 4 yrs 10 mos

Handling hotel reservations and travel arrangements for international guests, including booking requests, amendments, cancellations, rooming lists, special requests, reservation follow-ups, availability checks, rate confirmations, and coordination with hotel reservation teams. I also assist with itinerary planning and coordination between hotels, transportation, tours, airport transfers, and other travel services to ensure that each itinerary is practical, well organized, and aligned with the guest’s preferences, schedule, and budget. My responsibilities include communicating with hotels and travel partners, confirming booking details, checking room availability, following up on pending requests, updating reservation information, and ensuring that special requirements are properly communicated and recorded. I help organize travel arrangements from the initial inquiry through the final confirmation, while maintaining accurate records and monitoring changes to avoid errors or misunderstandings. I also support guests and travel partners by providing clear information about booking conditions, schedules, services, and important travel details. This role requires strong attention to detail, effective communication, time management, problem-solving skills, and the ability to handle multiple reservations and itinerary requests simultaneously. I work carefully to ensure that every arrangement is coordinated smoothly and that guests receive reliable and professional travel support throughout the booking process.