Anjaneth O.

Customer Service Representative

Verizon • Fulltime

Apr 2026 - Jul 2026 • 3 mos

I have several years of experience in customer service, sales and administrative support across the BPO and virtual assistance industries. Throughout my career, I have assisted customers, managed inquiries, maintained accurate records, scheduled appointments and supported business operations while delivering excellent service. My background includes working with financial and telecommunications accounts, where I developed strong communication, problem-solving and multitasking skills. I have also completed training in real estate acquisition, gaining experience in lead qualification, rapport building and seller communication. Key Achievements - Delivered professional and customer-focused support with high attention to details. - Successfully handled customer inquiries and resolved concerns efficiently. - Built strong communication and relationship-building skills through sales and customer interactions. -Maintained accurate data and organized records using CRM systems and other business tools. - Consistently met deadlines while managing multiple tasks in a fast- paced environment.

Customer Service Representative

Chime • Fulltime

Oct 2024 - Jul 2025 • 9 mos

My experience includes assisting customers, managing administrative tasks, qualifying leads, scheduling appointments, maintaining CRM records and providing professional communication through phone, email and chats. I have worked in the BPO industry handling financial and telecommunication accounts, where I developed strong communication skills, customer relationship management skills. I also completed training as an Acquisition Virtual Assistant, where I gained hands-on experienced in seller outreach, rapport building, lead qualification, property information gathering and appointment setting.