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ardhaantara

Ardamay D

@ardhaantara

Trust Safety Specialist

Indonesië
Engels, Indonesisch, Javaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Trust & Safety Specialist with over 4 years of experience moderating high-risk digital content across global platforms. I combine a Master's-level background in Cultural Studies with expertise in policy enforcement and trend analysis to balance strict guideline adherence with contextual judgment. I have a proven track record of identifying systemic risks like CSAM/CSEM and reducing safety response times.... Lees meer

Skills

a
ardhaantara
Ardamay D
offline • 

Bekijk mijn diensten

Beheer en betrokkenheid
I will moderate and manage your discord, forum, or social community
VanafUS$ 15 / projectMeer informatie

Werkervaring

TDCX

Trust and Safety Content Moderation

TDCX • Fulltime

Jun 2022 - Present • 4 yrs 4 mos

- Reviewed and adjudicated 7,000+ monthly user reports for a 350+ member community against complex platform and client guidelines, maintaining 95% accuracy while resolving inquiries and escalations accurately and on time. - Flagged a recurring CSAM/CSEM root cause to leadership, contributing to an automated filter that cut manual review workload. -Flagged recurring grooming/predatory behavior patterns, escalating high-risk cases for faster intervention.