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Fiverr Pro
Nederlands
$
USD
Arsalan Khan
@ars09001
System Admin and IT Support
Pakistan
Engels
Over mij
I will do Data Entry and Excel Work and I have recently completed my degree so, I would like to do some work and don't want to waste any time and polish my skills on this firm
Skills
Arsalan Khan
offline •
Bekijk mijn diensten
Technische ondersteuning
I will help in system administration and remote support
Serverbeheer
I will help in setup a computer or server
Werkervaring
Associate IT Engineer
Careem • Fulltime
Oct 2025 - Present • 10 mos
• Managed employee onboarding and offboarding processes across Careem markets • Administered and managed devices using JumpCloud • Handled user identity and access management (IAM) through Okta • Provided IT support across multiple regional markets, ensuring timely issue resolution • Oversaw and resolved operational issues related to two call center systems • Managed Google Workspace (GWS) user accounts, including provisioning, deprovisioning, and access control • Facilitated secure data transfers and ensured compliance with internal policies • Collaborated with cross-functional teams to maintain system availability and user productivity • Managed a high volume of Jira support tickets, maintaining over 95% SLA compliance by prioritizing incidents and service requests to ensure timely resolution and minimal business disruption.
