
Arshana N
People Operations Specialist
Skills

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Werkervaring
HR and quality assurance Specialist
StanQuad • Fulltime
Jul 2023 - Apr 2025 • 1 yr 9 mos
Managed day-to-day HR operations and employee lifecycle activities from onboarding through exit. • Handled ongoing, multiple hiring requirements for entry level to manager level positions • Coordinated onboarding documentation, employee records, HRIS updates, leave tracking and joining formalities. • Prepared employment contracts and HR letters including experience, warning, appreciation and increment letters. • Handled visa processing and renewals, medical insurance and leave administration in line with UAE labour requirements. • Coordinated payroll inputs and maintained HR and leave records with a strong focus on accuracy and timely updates. • Managed offboarding, resignation documentation, final settlement coordination and exit interviews. • Conducted training sessions, employee engagement activities and feedback sessions to support employee development. • Supported HR audits and compliance checks through accurate and organized documentation. • Served as QA SPOC; created scorecards and SOPs, audited 200+ calls/emails monthly and contributed to a 70% reduction in errors. • Prepared QA reports and Excel dashboards and identified training and process-improvement opportunities.