Ashwini M

Windows performance support Engineer

Aug 2023 - Feb 2026 • 2 yrs 6 mos

Key Responsibilities: - Managed overall performance of server and client machines. - Troubleshot performance issues including blue screens, high CPU utilization, high memory consumption, server hang issues, no boot issues, and slow performance. - Resolved start menu, search, and File Explorer hangs and crashes. - Specialized in tools and techniques for identifying and resolving issues, using Perfmon, Procmon, Windows Performance Recorder, and Windows Performance Analyzer.

System Administrator

Jun 2019 - Jul 2023 • 4 yrs 1 mo

VMware Responsibilities: - Managed VMs, hosts, clusters, and datacenters through vCenter Server. - Utilized vCenter Server features such as HA, DRS, Snapshot, Clone, Template, FT, and Lifecycle Manager. - Installed and patched vCenter Server and ESXi hosts. - Deployed, decommissioned, and upgraded VMs and VMware tools. - Utilized vMotion and sVMotion for VM management and ensured smooth operation. - Applied storage devices to ESXi hosts and managed datastores. - Optimized network performance using Standard and dvSwitch. - Resolved P1 and P2 issues, participated in DR activities, and consistently delivered exceptional results. Wintel Responsibilities: - Installed operating systems on physical servers and monitored servers using iLO. - Managed DHCP, DNS, and applied shared and security level permissions. - Handled printer management, including adding printers, clearing queues, and updating drivers. - Managed IIS and generated CA certificate codes. - Extensive knowledge in manual and automatic patching through BigFix. - Upgraded operating systems on Windows servers. - Managed Active Directory, created users, groups, and GPOs, and applied security policies.