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Alex A
@atanassov84
Jira an Atlassian Specialist, Agile Solutions, IT Project Management
Duitsland
Spaans, Bulgaars, Engels, Duits
Over mij
Most teams use Jira wrong – too complex, too manual, no real value.
I turn Jira into a structured, automated system that supports your business.
5+ years experience | 5000+ hours in Jira
Focus:
• Jira Service Management (ITSM, SLA, Helpdesk)
• Workflow automation (Smart Values, APIs)
• Scalable setups for IT, HR & operations
I don’t just configure Jira – I solve business problems:
→ Less manual work
→ Faster processes
→ Clear structures
From setup to optimization – I build systems that scale.
Let’s turn your Jira into a real business tool.
Skills
Alex A
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Software voor projectmanagement
I will set up and optimize jira workflows and automation
Software voor projectmanagement
I will set up and optimize jira service management for your IT helpdesk
Portfolio
2 Reviews
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bella_m_bg
Bulgarije
Alex did an excellent job improving my Jira Service Management setup. He took the time to understand my requirements and turned them into practical improvements to the customer portal, request types, and portal groups. He configured the SLAs and service calendars, connected a knowledge base, and set...
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bam_interactive
Duitsland
Alex was instrumental in helping us set up Jira the right way from the start. He didn’t just execute tasks - he took the time to really understand our strategy, our workflows, and the challenges we were facing as a team. Based on that, he made proactive suggestions that genuinely improved how we work...
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