Bhagya R.
Community Operations and Web3 Research Specialist
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Community Operations Lead
Printers Lounge • Freelance
Oct 2025 - Present • 11 mos
Lead day-to-day operations for a private paid Telegram research community. Manage payment verification before access, single-use invitations, onboarding, member support, access review, moderation, and escalation handling. Maintain documented access rules and operating procedures, with human review for exceptions.
Community Operations Manager
Fast Launch Digital • Freelance
Aug 2022 - May 2025 • 2 yrs 9 mos
Managed community operations for a paid crypto and finance education community across Telegram and Discord. Owned access checks, onboarding, member support, moderation, announcements, member communication, retention support, FAQs, pinned resources, and searchable knowledge materials. Used documented rules, access controls, anti-spam tools, human review, and escalation paths.
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