
Arham h
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Customer Support Agent | Live Chat & Email Support Specialist
Freelancer.com • ZZP
Jan 2024 - Present • 2 yrs 4 mos
I am working as a freelance Customer Support Agent providing live chat and email support to online businesses. I assist customers by answering queries, solving issues, and ensuring smooth communication between clients and users. My key responsibilities include handling live chat support, responding to emails, resolving customer complaints, and providing accurate product or service information. I focus on fast response time, professional communication, and maintaining high customer satisfaction. I have experience working in a remote environment and using basic CRM and customer support tools to manage tickets and conversations efficiently.