
Balakumar K
Manual API Tester and Postman Expert
Skills

Bekijk mijn diensten

Werkervaring
Technical Support Engineer
Sensei Technologies Private Limited • Fulltime
May 2025 - Present • 1 yr
- System Administration & Incident Management: Orchestrated end-to-end technical support by monitoring system health, managing user access/permissions, and utilizing Linux command-line tools for deep-dive log analysis and incident resolution. - Technical Reporting & Data Visualization: Engineered custom JasperReports to meet client-specific data requirements, ensuring seamless integration and high-performance reporting within the application ecosystem. - Cross-Functional Optimization: Facilitated technical synergy by coordinating with development teams to troubleshoot complex application bugs and system bottlenecks, ensuring 100% operational uptime and client satisfaction.