
Mateusz B
Senior Account Manager
Skills

Werkervaring
Senior Account Manager / Project Manager
Publicis Poland • Fulltime
Dec 2024 - Present • 1 yr 7 mos
Key responsibilities: Performed initial project triage and efficiently allocated incoming briefs to Project Managers within the HUB Independently managed projects end-to-end – from briefing and production to final delivery and client invoicing Monitored and controlled the Sales Plan to ensure accurate financial reporting Acted as the Single Point of Contact (SPOC) for the client across all areas of collaboration Supported Project Managers in complex or escalated situations requiring additional coordination Resolved project-related issues in a timely and effective manner, ensuring process continuity and high client satisfaction Ensured smooth information flow between the client and the production HUB, with a strong focus on German market specifics Collaborated closely with the line manager and cross-functional teams to continuously optimize and improve production processes. Tools: MS Office (Teams, Outlook, Excel, PowerPoint, Word); Jira; Miro; Internal project management platforms.