
Richard
Turning Manual Tasks into Automated Business Systems
Skills

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Werkervaring
CRM Automation Specialist
Automation Solutions • ZZP
May 2019 - Oct 2024 • 5 yrs 5 mos
Design and implement CRM systems, workflow automations, and AI-powered business solutions for startups and growing businesses. Specialized in HubSpot, Salesforce, Zoho CRM, Pipedrive, Zapier, Make.com, n8n, Airtable, and AI integrations. Built automated lead management, sales pipelines, email workflows, appointment scheduling, and reporting dashboards that reduced manual work by up to 70% and improved lead response times.
CRM Automation Specialist
AUTODOC • ZZP
Aug 2020 - Oct 2024 • 4 yrs 2 mos
Design and implement CRM systems, workflow automations, and AI-powered business solutions for startups and growing businesses. Specialized in HubSpot, Salesforce, Zoho CRM, Pipedrive, Zapier, Make.com, n8n, Airtable, and AI integrations. Built automated lead management, sales pipelines, email workflows, appointment scheduling, and reporting dashboards that reduced manual work by up to 70% and improved lead response times.