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Ben Marketing: High Converting Email Campaign and CRM Automations
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Werkervaring
CRM Automation & Lead Nurturing
UrbanVolt • Freelance
Jun 2026 - Jun 2026 • 0 mos
I Built a GHL CRM automation system for UrbanVolt Cleaning Group, a commercial and residential cleaning services company in Manchester, United Kingdom. The platform automated cleaning inquiries, property assessments, quote requests, AI lead qualification, appointment scheduling, contract follow-up, and customer communication. Leads from Google Ads, Facebook, referrals, local directories, and the website were captured, segmented, and routed by property type, cleaning service, location, frequency, property size, and budget. The system increased qualified cleaning leads by 61%, reduced response time by 72%, and improved quote conversion. ■ Following the intake workflow, GHL synchronized property assessments, cleaning estimates, recurring schedules, service reminders, team assignments, payment notices, contract renewals, review campaigns, referral sequences, reporting dashboards, and inactive-customer reactivation. Automated lifecycle journeys kept homeowners and commercial clients informed from inquiry through recurring service while managers gained pipeline visibility. The optimized system increased recurring service contracts by 46%, allowing cleaning teams to focus on delivery while communication continued automatically without manual follow-up.
CRM Automation system for Dental Studio
Crystal Fountain • Freelance
Nov 2025 - May 2026 • 6 mos
■ I Built a Clickfunnel CRM automation system for Crystal Fountain Dental Studio, a cosmetic dentistry and dental care practice in Vancouver, Canada. The platform automated treatment inquiries, dental consultations, appointment requests, AI lead qualification, scheduling, treatment follow-up, and personalized patient communication. Leads from Google Ads, Instagram, referrals, healthcare directories, and the practice website were captured, segmented, and routed by treatment type, patient need, location, budget, and appointment intent. The system increased qualified patient inquiries by 63%, reduced response time by 76%, and improved consultation conversion. ■ Following the intake workflow, Clickfunnel synchronized appointment confirmations, treatment reminders, patient forms, consultation follow-ups, payment notices, recall campaigns, review requests, referral sequences, reporting dashboards, and inactive-patient reactivation. Automated lifecycle journeys kept prospective and existing patients informed from inquiry through treatment while practice managers gained pipeline visibility. The optimized system increased booked consultations by 49%, allowing dental staff to focus on patient care while routine communication continued automatically without manual follow-up.