
Bianka Pepic
Native German AI Language Specialist and Virtual Assistant
Skills

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Werkervaring
Self-Employed / Remote Administrative, Customer & Partner Support
Self-Employed / Freelancer • ZZP
Dec 2020 - Present • 5 yrs 9 mos
Provided independent administrative and customer support in a remote work environment. Responsibilities included coordinating day-to-day business activities, handling written and digital customer communication, organizing administrative processes, conducting online research, and preparing structured information. Also supported the onboarding and ongoing coordination of new business partners while managing tasks independently and reliably.
Service Planner
NCR • Fulltime
Sep 2013 - Nov 2018 • 5 yrs 2 mos
Coordinated and scheduled daily field service activities for technicians, including installations, maintenance, and repairs of ATM and POS systems. Supported operational and logistical processes, handled changing priorities, and helped ensure smooth coordination between service requirements and available resources.
Assistant to Head of Purchasing
dm-drogerie markt • Fulltime
Sep 2007 - Dec 2007 • 3 mos
Supported the purchasing department with sales analysis, price calculations and comparisons, and preparation of management presentations. Worked with structured business data and supported day-to-day administrative and analytical tasks.