Best Solution

Solutions Architect & Automation Engineer

INTEX Millwork Solutions • Freelance

Jan 2021 - Present • 5 yrs 9 mos

Designed and implemented custom automation workflows and AI integrations for diverse business clients. Key Achievements: • Architected complex API integrations connecting platforms like Zendesk, Wix, and custom CRM systems using n8n. • Developed and deployed high-speed web scraping and auto-checkout bots using Node.js and Apify, optimizing for low latency and high success rates. • Configured and deployed local AI agent environments (Claude Code, Open Claw) on dedicated hardware (Mac Mini) to automate specialized tasks. • Streamlined client operations, significantly reducing manual data entry and response times through intelligent automation.

Systems Administrator & VoIP Specialist

Freelancer.com • Fulltime

Mar 2020 - Present • 6 yrs 7 mos

Managed scalable server infrastructure and enterprise-level telecommunications setups. Key Achievements: • Deployed and managed robust VoIP solutions, configuring SIP trunks, PBX systems, and autodialers using platforms like Twilio, Telnyx, and Vapi. • Administered and optimized Linux-based game servers, specializing in high-performance Minecraft environments (Paper, Modpacks, Cobblemon) ensuring 99.9% uptime. • Performed comprehensive network troubleshooting, security auditing, and performance tuning for remote client infrastructures. • Provided technical support and system maintenance for custom communication pipelines.