Destinee
Accountability Partner, Goal Support, and Friendly Encouragemant
Skills
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Werkervaring
Dispatcher / Dispatch Trainer
Saint Louis University
Apr 2024 - Present • 2 yrs 4 mos
• Handle high-volume calls and radio communications while maintaining accuracy and professionalism. • Gather, document, and relay information accurately using computer-aided dispatch and other public-safety systems. • Provide customer service and assistance to callers, visitors, and university personnel in a calm and professional manner. • Monitor multiple communication channels and prioritize tasks in a fast-paced environment. • Train and support new dispatchers on department procedures, communication systems, documentation, and daily operations. • Maintain confidentiality and exercise sound judgment when handling sensitive information. • Communicate effectively with supervisors, staff, emergency personnel, and the public.