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Windows IT Support PC Troubleshooting
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Senior Support Engineer
Flipkart • Fulltime
Aug 2022 - Present • 4 yrs 3 mos
Provided IT support for Windows systems, software installation, system configuration, and end-user technical issues. Worked on troubleshooting operating system errors, application issues, device configuration, and basic network connectivity problems. Followed structured troubleshooting procedures to diagnose issues, document findings, and provide timely technical assistance. Collaborated with teams to resolve IT issues and support day-to-day IT operations.