Sajol

Head of Department (CMS Development)

Agency • Fulltime

May 2023 - Dec 2025 • 2 yrs 7 mos

Job Responsibilities: - Led and managed the Shopify Development Department, overseeing projects from strategy and planning through development, QA, and final deployment. - Managed and mentored Shopify developers, designers, and QA specialists, ensuring quality, collaboration, and on-time delivery. - Established development workflows, coding standards, QA procedures, and best practices to improve efficiency, scalability, and project quality. - Collaborated with Sales and Marketing teams to assess project feasibility, define requirements, prepare proposals, and establish project scopes. - Reviewed Shopify store architecture, theme customizations, custom functionality, app integrations, and third-party API implementations. - Ensured high standards for performance, mobile responsiveness, SEO readiness, user experience, and conversion optimization. - Provided technical guidance, mentorship, training, and performance evaluations to team members. Key Achievements: - Built and scaled a high-performing Shopify development team, increasing delivery capacity and technical expertise. - Successfully delivered numerous high-value eCommerce projects across diverse industries and business models. - Reduced project delays through structured project management, development workflows, and comprehensive QA processes. - Improved client retention and repeat business through consistent quality, proactive communication, and effective problem-solving. - Increased department revenue through advanced Shopify solutions, custom functionality, and value-added services. Client & Business Insights: - Developed strong expertise in eCommerce growth strategies, conversion optimization, customer behavior, and business objectives. - Aligned technical solutions with clients’ revenue goals, customer needs, and long-term scalability. - Strengthened the ability to communicate complex technical concepts in clear, simple, business-focused language.

Shopify Team Leader

DATA-TAC • Fulltime

Apr 2019 - Jan 2023 • 3 yrs 9 mos

I worked as a Shopify Team Leader at Data Tec, leading Shopify development projects from initial planning and strategy to development, quality assurance, and final deployment. Key Responsibilities: - Led and supervised a team of Shopify developers and designers to deliver high-quality eCommerce websites on time. - Managed Shopify store design, redesign, theme customization, - custom development, and responsive website implementation. - Planned project workflows, assigned tasks, monitored progress, and ensured efficient collaboration across the team. - Developed and customized Shopify themes using Liquid, HTML, CSS, JavaScript, and Shopify best practices. - Managed third-party app integrations, API integrations, store functionality, and custom feature development. - Conducted quality assurance, troubleshooting, bug fixing, speed optimization, and performance improvements. - Focused on mobile responsiveness, user experience (UX), SEO-friendly structures, and conversion-focused store design. - Communicated with clients and internal teams to understand project requirements, provide technical guidance, and ensure successful project delivery. - Mentored team members, maintained coding standards, and implemented development processes to improve productivity and project quality. Key Achievements: - Successfully led Shopify development projects for businesses across different eCommerce niches. - Improved team collaboration, development workflows, and project delivery efficiency. - Delivered professional, responsive, and user-friendly Shopify stores tailored to client requirements. - Helped improve website performance, usability, and overall shopping experiences through strategic design and technical optimization. - Supported the delivery of scalable eCommerce solutions while maintaining high development standards and client satisfaction.