Boby S

Senior Auditor / Consultant / Quality Manager / Management Representative

Engineering Zone Co • Fulltime

May 2024 - Present • 2 yrs 6 mos

Senior Auditor & ISO Consultancy Responsibilities • Planned, conducted, and led first-party, second-party, and third-party management system audits in accordance with ISO 19011 guidelines. • Conducted audits, gap assessments, compliance reviews, and readiness assessments against ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17020, and applicable statutory, regulatory, client, and contractual requirements. • Developed, implemented, maintained, and continually improved Integrated Management Systems (IMS) covering Quality, Health, Safety, and Environmental requirements. • Conducted and reviewed HIRA, JSA/JHA, task risk assessments, environmental aspect-impact assessments, risk registers, and operational control measures using a risk-based approach. • Monitored and assessed high-risk activities including lifting operations, work at height, scaffolding, confined-space entry, hot work, excavation, electrical work, pressure systems, and mobile equipment operations. • Reviewed implementation of Permit-to-Work, LOTO, lifting plans, method statements, emergency arrangements, PPE requirements, toolbox talks, and safe work procedures. • Conducted QHSE inspections, safety walks, compliance inspections, behavioral observations, and contractor performance assessments to identify unsafe acts, unsafe conditions, and improvement opportunities. • Assessed statutory, regulatory, and customer compliance requirements applicable to organizational operations. • Facilitated opening meetings, closing meetings, and management presentations with senior leadership and process owners. • Provided technical guidance to organizations during certification, surveillance, transition, and recertification audits. • Mentored internal auditors, department heads, and management representatives on audit techniques and ISO implementation. • Advised organizations on continual improvement initiatives using risk-based thinking, KPI monitoring, process optimization, and Six Sigma methodologies.

Management Representative / QHSE Manager

Emirates • Fulltime

Apr 2021 - Present • 5 yrs 7 mos

• Managed the organization’s Quality Audit Program and Quality Management System in alignment with ISO 9001, ISO 14001, ISO 18001, ISO/IEC 17020, and ISO/IEC 17024 requirements. • Served as the Management Representative, responsible for developing, updating, and improving documented procedures, manuals, and quality records. • Developed internal audit programs and Quality Plans to ensure regulatory and accreditation compliance. • Prepared accurate field inspection reports in accordance with approved templates and reporting standards. • Identified training needs, addressed competency gaps, and ensured timely completion of skill development requirements. • Inspected, monitored, recorded, and reported production and incoming inspection quality data to support operations. • Reported or reviewed findings arising from accident investigations, facility inspections, or environmental assessments. • Implemented process automation initiatives to enhance workflow efficiency and data accuracy. • Supported business development efforts by obtaining key approvals and compliance credentials.

Team Leader

WNS Global Services • Fulltime

May 2005 - Nov 2009 • 4 yrs 6 mos

Managed Fares Audit Departments for major airlines including British Airways and Lufthansa. Planned resource allocation to meet SLAs and performed root cause analysis for performance risks. Received Best Supervisor Award in 2007 and 2008 for excellence in operational delivery and team management.